Preliminary Schedule-At-A-Glance
Subject to Enhancements
Check back often for continuous updates on speakers and sessions
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Wednesday | Thursday | Friday | Saturday
WEDNESDAY, FEBRUARY 10, 2010
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Noon - 7:00 p.m. |
AFSA Registration Desk |
3:00 p.m. - 5:30 p.m. |
Vehicle Finance Division Advisory Board Meeting
by invitation |
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2010 Financial Services Forecast: Implications for Auto Finance
Speakers:
Peter Turek, Vice President, Automotive
TransUnion
Steve Chaouki
Group Vice President, Financial Services
TransUnion
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5:30 p.m. - 7:30 p.m. |
Reception with Exhibitors |
6:45 p.m. - 9:30 p.m. |
Vehicle Finance Division Advisory Board Reception/Dinner
at Epcot's Living Seas Pavilion
by invitation
Reception sponsored by TransUnion
Dinner and Dessert Party sponsored by FIS
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THURSDAY, FEBRUARY 11, 2010 |
7:00 a.m. - 7:00 p.m. |
AFSA Registration Desk |
7:15 a.m. - 8:15 a.m. |
Breakfast with Exhibitors
Sponsored by GOLD Point Systems |
8:30 a.m. - 10:00 a.m. |
Opening General Session
Welcome by AFSA Vehicle Finance Division Chairman
Stephen E. Smith
Senior Vice President, Financial Services
American Honda Finance Corp. |
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Update on AFSA Initiatives
Chris Stinebert
President & CEO
American Financial Services Association
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Chris Wallace
Keynote Address: A View From Washington
Veteran Journalist and Host of Fox News Sunday
Sponsored by Southeast Toyota Finance
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10:00 a.m. - 10:30 a.m. |
Refreshment Break with Exhibitors |
10:30 a.m. - 11:15 a.m. |
A Full Spectrum View of the Economy and its
Impact on Credit Markets
Sponsored by RSM McGladrey, Inc.
David Wyss
Chief Economist
Standard & Poor's Financial Services LLC
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11:30 a.m. - 12:30 p.m. |
General Session
"Straight Talk" with Auto Dealers
Sponsored by MVTRAC
Moderator:
Dennis McCuistion
Host & Executive Producer
McCuistion Program
PBS Television
Panelists:
Edward C. Tonkin
NADA Incoming Chairman
President, Ron Tonkin Dealerships
Portland, Oregon
Stephen W. Wade
NADA Incoming Vice Chairman
President, Stephen Wade Auto Center
St. George, Utah
Forrest McConnell, III
Chairman, NADA Regulatory Committee
President, McConnell Honda
Montgomery, Alabama
Kevin P. Westfall
Senior Vice President, Sales F&I
AutoNation
Fort Lauderdale, Florida
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12:30 p.m. - 1:30 p.m. |
Luncheon with Exhibitors
Sponsored by Wolters Kluwer Financial Services |
1:45 p.m. - 2:30 p.m. |
General Session
Legislative and Legal Update: What You Need to Know
Sponsored by CounselorLibrary.com
This session will focus on current and anticipated changes to the regulatory environment and related implications for the vehicle finance industry. We will examine state-level legislative and regulatory issues, repercussions for your business and how AFSA is working on your behalf. This session will also highlight recent legal developments and related implications for the vehicle finance industry.
Moderator/Speaker:
Michael Benoit
Partner
Hudson Cook LLP and
Counsel, AFSA Law Vehicle Finance Subcommittee
Speakers:
Danielle Fagre Arlowe
Senior Vice President, State Government Affairs
American Financial Services Association
Bill Himpler
Executive Vice President
American Financial Services Association |
2:45 p.m. - 4:00 p.m. |
Roundtable Sessions
- Driving Success in Loan Operations: Optimizing Your Workforce to Improve Business Results
Sponsored by ACS
This interactive session will use data from surveys, feedback from service providers, and actual case studies provided by loan operations executives and industry experts to present new workforce strategies to improve your business results and profits. How do you retool, retrain, maximize, and optimize your workforce? Should you centralize operations? Decentralize? Outsource? Offshore? Whether you are a small or large organization, discuss and learn strategies to improve the customer experience and your bottom line.
Speaker:
Nancy G. McDonald
Senior Vice President, Financial Solutions Group
Affiliated Computer Services (ACS)
- Financial Literacy: The New Imperative
This session will provide awareness, education and motivation regarding the financial literacy crisis in the US and what companies can do to get involved. It's good for business to have educated customers. Participants will hear directly from companies that have successfully implemented financial literacy programs and how they did it, as well as from the community on the benefit of these programs.
Moderator:
Harry Goff
Chairman & CEO (Retired)
CitiFinancial North America
and Chairman
AFSA Education Foundation
Panelists:
Ann Bybee
Corporate Manager, Planning and
Corporate Communications
Toyota Financial Services
Donald M. Ferguson
Director, Corporate Relations - SmartEdge
GMAC Financial Services
Bart McFadden
Service Director
Walt Disney World Boys & Girls Club
Brenda Hines
Vice President, Public Affairs
Ford Motor Credit Company LLC
Susie Irvine
President & CEO
AFSA Education Foundation
Shelley Solheim
Director of Financial Education
Capital One Financial Corporation
- Delivering Risk Management Competency
A group of industry practitioners in credit risk assessment, behavioral analysis, business risk management, credit loss management and enterprise risk management assessments will present a "Risk Management Checklist" and discuss the tools available that contribute to healthy enterprise risk management.
Moderator:
George Halloran
Auto Finance Program Manager
BenchMark Consulting International
Panelists:
Bruce Harris
Vice President, Risk Management
VW Credit, Inc.
Peter Turek
Vice President, Automotive
TransUnion
Bill Weyandt
Chief Operating Officer
Loan Science, LLC
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4:00 p.m. - 4:30 p.m. |
Refreshment Break |
4:30 p.m. - 5:45 p.m. |
General Session
Envisioning The Future: Will You Be Prepared?
sponsored by CEDAR Document Technologies, Inc.
What should you be thinking about to create a market advantage for your company in the future? Thought leaders will share their insights on issues that will face dealers, finance companies and consumers.
Moderator:
Marguerite Watanabe
President
Connections Insights
Panelists:
Bobbie Britting
Research Director, Consumer Lending
TowerGroup
Tony Dupaquier
Director, F & I Training
American Financial & Automotive Services
Tom Kontos
Executive Vice President, Analytical Services
ADESA
Lincoln Merrihew
Managing Director, Automotive and Transportation
Compete
Peter Wilson
Partner and Executive Manager
Orlando Infiniti
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6:00 p.m. - 7:30 p.m. |
Reception with Exhibitors
Sponsored by Foreclosure Management Company |
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FRIDAY, FEBRUARY 12, 2010 |
7:30 a.m. - 8:45 a.m. |
Breakfast with Exhibitors
Sponsored by GOLDPoint Systems
Last chance to visit with exhibitors
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7:30 a.m. - noon |
AFSA Registration Desk |
9:00 a.m. - 10:00 a.m. |
CEO Panel: Driving Success in an Uncertain Marketplace
Sponsored by Balboa Insurance Group
What are the three most important challenges in 2010? How does our panel of CEOs continue to think strategically when circumstances force tactical solutions? What leadership issues are most important during the current economic climate? How do they keep teams motivated and cohesive? Join us to hear from CEOs who are confronting the economic and political uncertainties the auto finance industry faces today.
Facilitated by Dennis McCuistion
Panelists:
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John T. Noone
President, Global Marketing and Sales
Ford Motor Credit Company LLC
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Steven R. Lambert
President & CEO
Nissan Motor Acceptance Corporation
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 Thomas A. Wolfe
President & CEO
Wachovia Dealer Financial Services
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10:00 a.m. - 10:15 a.m. |
Refreshment Break |
10:15 a.m. - 11:45 a.m. |
Closing General Session
The Future: Embracing the "New Hip Consumer"
Sponsored by Scion Solutions
Following a market research presentation by Scott Hess, Vice President, Insights, TRU, Dennis McCuistion will lead a discussion with top industry executives and attendees on preparing for and marketing to the new “Hip and Socially Connected Consumer.” Don’t miss this session!
Moderator:
Dennis McCuistion
Speaker:
Scott Hess
Vice President, Insights
TRU
Panelists:
Andreas Hinrichs
Vice President, Marketing
Mercedes-Benz Financial
Karen Ideno
Chief Marketing Officer
Toyota Financial Services
Michael J. McConnell
Vice President, Sales, Marketing and Corporate Planning Office
Nissan Motor Acceptance Corporation
Rob Mitchell
Vice President, Consumer Finance
CarMax Finance
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11:45 a.m. |
Conference Adjourns |
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